Delivery & Return

Return Policy

• Return Period – You can return products within 3 days from the date of receiving your order.
• General Return Conditions:
  • Items must be in their original condition, unused, and unwashed, with original tags and packaging.
  • Used, altered, or damaged items will not be accepted.
  • Returns for clothing with stains, damage, or signs of use will not be approved.

Return Process

• To request a return, please contact our customer service team at 01212781558 within the return period.
• Provide your order number and product name when submitting your request.
• Our team will guide you through the return process.

Return Costs

• If the return is due to our mistake (such as a defective product or wrong order), we will cover all shipping costs.
• If you choose to return the item for personal reasons, you will be responsible for the return shipping costs.

Refund Policy

• Once we receive and inspect the returned item, we will process the refund within 2 days using the same payment method used for the purchase.
• The refund processing time may vary depending on your bank or financial institution’s policy.

Delivery Information

• Delivery Time – Shipping time depends on your location, typically ranging between [X] days within the city and [X] days for other areas.
• International Shipping – Yes, we offer international shipping to multiple countries. You can check available shipping options during checkout.